2007A SP01 PL 08
Currently trying to load ojournal entries through DTW - but the error 'Unbalanced transaction application - defined or object0defined error 65171' is occuring.
SAP Note 1306610, titled DTW - Unbalanced Transactions has been followed, and totals balance - BUT error is still occuring.
Can you please assist.
SAP Note 1306610 DTW - Unbalanced Transactions is outlined below
Symptom
When importing a Journal Entry via DTW, you receive an error "Unbalanced Transaction". However, when you check the sums of the debit and credit columns in Excel, they are equal so the transaction seems like it should be balanced.
Other terms
DTW, SAP Business One, Journal Entry, journalentry, journalentries, excel, autosum, unbalanced transcation, transaction, decimal, rounding
Reason and Prerequisites
Consulting
Solution
Excel will round the value of an autosum orSUM(A,B)formula for displaying to the user. Therefore the Debit and Credit amounts may be different but displayed as being equal.
It is the underlying value of the cell that will be used in the DTW import and not the value shown in the Excel GUI.
e.g. You see the sum of both debit and credit as 1362758.2
However, if you add the debit and credit columns manually, you may find the actual values to be 1362758.15 and 1362758.17. This will be correctly identified by DTW as an unbalanced entry.
The solution is to set Excel to display the required number of decimal places so you can ensure the two columns are balanced:
In Excel 2007:
- Select all cells
- Go to "Home" on the ribbon
- Click the shortcut arrow beside "Number"
- Then in the "Format Cells" Window select "Number"
- Set the desired number of decimal places.