7Hi,
I've just downloaded the 29 separate items that make up SAP Contact Centre 7 SP9 (up to hotfix 5). I also have a PDF telling me how to install SP9. All good. I do not, however, seem to have the Service Pack itself - unless I'm missing something (which is perfectly possible in the mine-field known as the SAP support pages! :-) ).
Can anyone provide me with a direct URL to where SP9 itself resides please?
Many thanks,
Adele