Hello Dear experts,
We are using SAP CRM7 and complaint management.
For some users, we have a requirement to have only "display" authorization to see the complaints, but no modification/creation on this object.
We used authorization object "CRM_ORD_LP" with activity = display only to complete this requirement.
But when going to the complaint workcenter and clicking on "New" with , we do not have any standard message "You do no have authorization to create ..."
Instead, we are having the standard object type selection popup which appears empty. Please see screenshot bellow :
We tested and we have the same behaviour in standard : "WCF_IGNORE_ENHANCMT" parameter set to value A.
How come we do not have any "access denied" error message instead of this popup ?
Is there any customizing in authorization we could be missing ?
Thanks and regards,
Guillaume