Hello,
We have recently obtained SAP JAM Enterprise Edition licenses, and included in our agreement is a certain number of external user licenses. In our case SAP JAM is integrated with the SuccessFactors platform.
Looking at the SAP JAM Administration guide it documents the JAM user permission types, however it is not clear how to set the user type for SAP JAM to "external", when managing users via SuccessFactors platform. I can create a user with an external email address and they can access JAM, however their access is not limited to their private group, and they do not appear to be counted as an "external" when viewing the license information in JAM.
Can someone advise how to set up an "external" Jam user type via SuccessFactors platform?
Regards,
Luke