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Same functionality as Forward in agent inbox

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Hi All,

 

I have a requirement to add the "FORWARD" button functionality same as Agent inbox . Agent inbox forward.png

I have added the button at my transaction level .

HR Enquiry.png

While checking the code in the component ICCMP_INBOX , view ICCMP_INBOX/Inbox Items, event 'EH_ONFORWARD'.  How to replace the code in  GET_SELECTED_ENTITY_COL and ON_SEL_FORWARD_TO at transaction level .

 

Could you please let me know .


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